FAQ: Ordering

What is the minimum order? 

1 x 20 dry container, approximately 17 MT (Metric Tons) for Dry Dates 

1 x 40 reefer container, approximately 22 MT (Metric Tons) for Fresh Dates

*In some cases we accept trial orders

What is one full container load (FCL) capacity? 

For Dry Dates 

Each 20´Dry Container contains 1.700 x 10 kg cartons, approx. 17 MT

Each 40´Dry Container contains 2.500 x 10 kg cartons, approx. 25 MT

For Fresh Dates 

Each 40´Ref Container contains 4.500 x 5 kg telescopic cartons, approx. 22.5 MT

Each 40´Ref Container contains 3.500 x Mazafati Master Cartons (each master carton or mother carton contains 12 baby boxes)

What is your term of payment? 

30% in advance in order to finalize the order and start production. 

70% balance after vessel departure, against copy of the B/L (Bill of Lading) which will be sent to you by fax or email.

We may face problem for payment because of sanctions against Iran?

We have a sister company in Hong Kong for our money transactions, therefore, you will not face any problem. 

What documents can you provide us with? 

Anything you need for customs clearance at destination ; 

Bill of Lading - Invoice - Packing List - Phytosanitary Certificate - Fumigation Certificate - Certificate of Origin. 

When would be the delivery / shipment date? (After confirming order how long would it take to deliver goods?)

During the year within 2 or 3 weeks after finalizing your order and settlement of down payment in our account. 

Before Ramadan or Iranian New Year, depending on your date of order, we put orders on our production list and whoever has ordered sooner is prior to other customers.